Our EU Office is Celebrating 2 years of Supporting European Scientists!

Our EU Office is Celebrating 2 years of Supporting European Scientists!
3 months ago

Our EU Office is Celebrating 2 years of Supporting European Scientists!

It's been 2 years since we announced the opening of our new EU office. In that time, we have dispatched our biochemicals, reagents and antibodies to thousands of customers in the EU and Europe, and they have benefited from fast delivery, low shipping fees and no customs duties or hidden taxes.

Here's what scientists in Europe can expect when ordering:

It's easy to place your order...

Simply place your order with our EU office. You can order online (hellobio.com), by email (customercare@hellobio.com) or by fax (+44(0)117 981 1601). We will process your order and standard items will be dispatched from our EU Office, located near Dublin, in the Republic of Ireland.

The office address for your purchasing systems is: Hello Bio Limited, Unit 8D Dunshaughlin Business Park, Dunshaughlin, County Meath, Republic of Ireland, Company Number 642982

Fast delivery

We are delighted to offer researchers in the EU and Europe fast delivery times. Dispatch is usually within 1-2 working days for standard in-stock products, with a typical transit time of 24h. Find out more about delivery

Low product prices

In keeping with our price pledge, scientists and researchers will benefit from the high quality and ultra low prices that they have come to expect from Hello Bio - wherever they are in the world.

No additional paperwork, customs duties or hidden taxes

As European customers are placing an order with an EU registered company, there's no change to how you usually pay tax - EU customers must continue to pay VAT unless your organization is registered and you provide us with the VAT number at the time the order is placed.The ordering process is straightforward, with no additional paperwork, customs duties or hidden taxes for standard items. Occasionally, some non-standard items may still be shipped from our UK or other offices - but the process is straightforward, and our customer service team will guide you through the process.


You will be invoiced from our EU office, and will need to make payment to the EU office, so please update the details on your purchasing systems. These details will also be on any invoices and bills you receive from us.

We are so pleased with the success of our European Office, and can't believe that it has been two years already! We pride ourselves on being very much a global organisation, and will always strive to give the best service to researchers wherever they are in the world. With offices in the UK, the USA and the EU, scientists all over the globe can access our low-cost products easily and quickly - and this means a lot to us!  Steve Roome PhD, CEO, Hello Bio

And here are all the details you need...

If you are a European customer, don't forget to update your purchasing systems with the EU office details as shown below:

  • Email: customercare@hellobio.com
  • Tel: +44(0)117 318 0505
  • Fax: +44(0)117 981 1601
  • Website: https://hellobio.com
  • Address: Hello Bio Limited, Unit 8D Dunshaughlin Business Park, Dunshaughlin, County Meath, Republic of Ireland, Company Number 642982


If you enjoyed this article, why not check out the other resources available on our blog. We are passionate about supporting life scientists including early career life scientists and PhD students - with really low-priced reagents, antibodies and biochemicals, early career scientist grants, and resources to help with both personal and professional development. We know how tough it is - so we hope you find these helpful!

More General Support for Life Scientists

For advice on wellbeing, dissertations, presenting at conferences, wellbeing, PhD support, networking and lots more, we have a huge range of articles to help - just click below:

Advice and guidance for life scientists

Save up to 50% on our high purity reagents...

When you get to the stage of planning your experiments, don't forget that we offer a range of low-cost, high-purity agonists, antagonists, inhibitors, activators, antibodies and fluorescent tools (yes - they really are around half the price of other suppliers!) You can use our Quick Multi-Search Tool to search for lots of products in one go, and the range includes:


Save 50% on synaptic signaling tools, GPCR ligands, ion channel modulators, signaling & stem cell tools


Technical resources

Try our Molarity Calculator: a quick and easy way to calculate the mass, volume or concentration required for making a solution.

Molarity Calculator

Try our Dilution Calculator: an easy way to work out how to dilute stock solutions of known concentrationsDilution Calculator

We also offer a comprehensive range of technical resources including antibody protocols and methods, product guides and mini-reviews:

Technical resources - methods and protocols

And finally, don't forget to check back in with our blog regularly for our latest articles. If there’s something you’d love to contribute to the community, whether that’s an interview or article, drop us a line at hello@hellobio.com