Delivery and charges

Hello Bio offers worldwide delivery

We deliver our products to customers all over the world from our EU, USA or UK based offices. Consequently there are no customs charges, taxes or delays. Products are typically dispatched within 1-3 days working days of placing an order. Our customer care team will let you know if there are any anticipated delays. For more information see How to Order on our Buying FAQs page.

>90% of orders are shipped same day from stock!

  • The majority of our products are shipped via Fedex, although we use other couriers for certain regions and product types.
  • Our customer care team will send you confirmation of delivery methods and order tracking details when they receive your order.
  • Certain products require shipping on ice, and hazardous products require special shipping and packaging – so delivery charges for these products will vary. Please contact us for details.

    A summary of our delivery charges are below:

Territory 

Charges

Estimated delivery

UK

 

Standard:  £10

 

Dispatched from our UK office.

Dispatch: typically within 1-3 working days.

Transit time: typically 24h

 

 

USA:

 

Standard:  $35

Dispatched from our USA office.

Dispatch: typically within 1-3 working days.

Transit time: typically 24h

 

Europe EU

 

Standard: €21 

Dispatched from our EU office.

Dispatch: typically within 1-3 working days.

Transit time: typically 24h

 

Asia, Middle East, Rest of the World:

 Standard; £39

 

Dispatched from our UK office.

Dispatch: typically within 1-3 working days.

Transit time: typically 2-3 days