Fast, Reliable Delivery — Worldwide

Hello Bio offers worldwide delivery

As a global supplier, Hello Bio ships worldwide from our sales offices in the UK, USA, and EU. That means no customs fees, hidden taxes or import delays for researchers in the USA, EU & UK — just affordable, fast delivery wherever you're based.

Orders are typically dispatched same working day for in-stock items. Our customer care team will keep you informed of any unexpected delays. For full ordering details, visit our Buying FAQs.

>90% of in-stock orders are shipped the same day!

  • Most orders ship via FedEx; regional couriers used as needed
  • You’ll receive delivery confirmation and tracking
  • Products requiring ice/hazardous handling may incur additional fees (contact us for guidance)

 

Delivery Charges & Times

Region Charges Dispatched From Dispatch (In-Stock) Estimated Delivery
UK £10 Standard UK Sales Office Same Day (order by 12pm GMT/BST) Next Working Day
USA & Canada $35 Standard USA Sales Office Same Day (order by 2pm EST) Next Working Day
Europe (EU) €21 Standard EU Sales Office Same Day (order by 11am CET/CEST) 1–2 Working Days
Asia, Middle East, ROW £39 Standard UK Sales Office Same Day (order by 12pm GMT/BST) 3–5 Working Days

Customs, Duties & VAT

If you're based in the USA, an EU member country, or the UK  you won’t be charged any customs duties or taxes. If you're based outside these areas, local customs duties and import taxes may apply and will be payable by the customer.

What Researchers Say About Our Delivery

★★★★★
Great product. We have been purchasing from Hello Bio for a while now and not only does it ship fast, but the product is reliable and customer service is great! Will continue buying from them.
Researcher, Biotech, USA
★★★★★
Excellent!...So what is Excellent? The time between order and delivery. It's so fast as if Hello Bio has its stock in the building next door." 
Researcher, Aix Marseille University, France
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