Fast, Reliable Delivery — Worldwide
As a global supplier, Hello Bio ships worldwide from our sales offices in the UK, USA, and EU. That means no customs fees, hidden taxes or import delays for researchers in the USA, EU & UK — just affordable, fast delivery wherever you're based.
Orders are typically dispatched same working day for in-stock items. Our customer care team will keep you informed of any unexpected delays. For full ordering details, visit our Buying FAQs.
>90% of in-stock orders are shipped the same day!
- Most orders ship via FedEx; regional couriers used as needed
- You’ll receive delivery confirmation and tracking
- Products requiring ice/hazardous handling may incur additional fees (contact us for guidance)
Delivery Charges & Times
Region | Charges | Dispatched From | Dispatch (In-Stock) | Estimated Delivery |
---|---|---|---|---|
UK | £10 Standard | UK Sales Office | Same Day (order by 12pm GMT/BST) | Next Working Day |
USA & Canada | $35 Standard | USA Sales Office | Same Day (order by 2pm EST) | Next Working Day |
Europe (EU) | €21 Standard | EU Sales Office | Same Day (order by 11am CET/CEST) | 1–2 Working Days |
Asia, Middle East, ROW | £39 Standard | UK Sales Office | Same Day (order by 12pm GMT/BST) | 3–5 Working Days |
Customs, Duties & VAT
If you're based in the USA, an EU member country, or the UK you won’t be charged any customs duties or taxes. If you're based outside these areas, local customs duties and import taxes may apply and will be payable by the customer.
What Researchers Say About Our Delivery
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