Our Quality Guarantee
How We Ensure Quality
- Manufactured in-house at ISO 9001 & 14001-certified European labs
- Decades of experience from companies like Tocris, Abcam and leading pharma & academic labs
- Expert QC using HPLC, chiral HPLC, NMR, electrophysiology, Western Blot & more
- Award-winning – named Researchers’ Choice by CiteAb
- Exclusive reagents you won’t find anywhere else
- Trusted worldwide by labs, institutes, and universities
Manufactured by Scientists, for Scientists
Our background in synthetic chemistry, commercial science, pharma, and academia shapes everything we do. We understand what researchers need — and we know how to deliver it affordably and reliably.
Trusted by the Scientific Community
We’re proud to be recognised by researchers themselves — named Researchers’ Choice in the 2023 CiteAb Awards and cited in thousands of peer-reviewed publications. That trust drives everything we do.
Rigorous Testing, Every Time
Our products are tested using a range of gold-standard techniques — including HPLC, chiral HPLC, NMR, microanalysis, optical rotation, electrophysiological assays, Western blots and more. Learn more in our mini-guide to purity & quality and Antibody Validation & Quality Policy.
High Quality, Fair Pricing
By reducing packaging costs, simplifying logistics, and managing production ourselves, we offer up to 50% savings versus major suppliers — without ever compromising on quality. See how we do it in our Price Pledge.
What Scientists Say About Our Quality
Researchers worldwide rely on Hello Bio products for their experiments. Here’s why:
The Hello Bio Quality Guarantee
Our guarantee (we call it the Hello BioPromise) is simple: If you’re not satisfied with your product, we’ll replace or refund it — including delivery. No fuss. If you ordered the wrong biochemical, we’ll refund that too (if it’s unopened). Antibodies are not returnable due to their sensitive nature. See full details on our Returns & Refunds page.
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