Fast, Reliable Delivery Where You Are
As a European manufacturer with an EU-based office in the Republic of Ireland, Hello Bio offers fast, affordable delivery to researchers throughout Europe — with no customs charges, taxes, or delays for EU customers.
Whether you’re ordering from Berlin, Barcelona, Bordeaux or Bucharest, you’ll receive a swift, seamless delivery experience. Learn more about how to order in our Buying FAQs.
Manufactured in Europe. Shipped from the EU.
The majority of Hello Bio products are manufactured in-house at our ISO-certified labs in Europe and dispatched directly from our EU sales office in the Republic of Ireland.
>90% of in-stock orders are shipped the same day!
- Most orders ship via FedEx; regional couriers used as needed
- You’ll receive delivery confirmation and tracking
- Products requiring ice/hazardous handling may incur additional fees (contact us for guidance)
Delivery Charges & Times - Europe & EU
We aim to dispatch same-day for in-stock items. If there are any anticipated delays, our friendly multilingual Customer Care team will contact you right away
| Region | Charges | Dispatched From | Dispatch (In-Stock) | Estimated Delivery |
|---|---|---|---|---|
| Europe (EU) | €21 Standard | EU Sales Office | Same Day (order by 11am CET/CEST) | 1-2 Working Days |
| USA & Canada | $35 Standard | USA Sales Office | Same Day (order by 2pm EST) | Next Working Day |
| UK | £10 Standard | UK Sales Office | Same Day (order by 12pm GMT/BST) | Next Working Day |
| Asia, Middle East, ROW | £39 Standard | UK Sales Office | Same Day (order by 12pm GMT/BST) | 3–5 Working Days |
Customs, Duties & VAT
If you're based in an EU member country, you won’t be charged any customs duties or taxes — your order is classed as an intra-community supply from our Irish office.
If you're based outside the EU but within Europe, local customs duties and import taxes may apply and will be payable by the customer.
What Researchers Say About Our Delivery
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